Dear Valued Customers and Partners,
The National Day holiday is almost here. Our entire team at SHOOT is excited to celebrate this important occasion at the same time.
We sincerely thank you for your continued trust and also partnership. Your support is the reason for our success.
Please be advised our offices will be closed for the holiday. The closure period is from October 1st to October 8th. Normal operations will resume on October 9th.
Meanwhile, we understand that your needs for Hypochlorous acid generators and sodium hypochlorite generators are critical. They cannot always wait for a holiday to end. Therefore, we have made special arrangements to support you during this period.
Emergency Support Available
Although our office is closed, we are still here for you in case of urgency.
For any critical issues or urgent inquiries, please do not hesitate to call our emergency hotline at the same time. You can reach us at sunny@hoclgenerator.com；Tel/WhatsApp: +86 185 6003 3956.
This line is for genuine emergencies that cannot wait until the holiday ends. Our technical staff will be on standby to assist you.
Planning Your Shipments
We know that project timelines are tight. A holiday should not cause delays for you.
To ensure seamless service, we have already made logistics arrangements. Our warehouse will operate on a limited schedule during the holiday for pre-planned shipments.
However, we need your help to make this work smoothly.
Please Inform Us of Your Needs in Advance
If you anticipate requiring a shipment during or immediately after the holiday period, please notify us as soon as possible. Ideally, please contact us before September 27th.
Giving us this advance notice is crucial. It allows our production team to effectively plan our holiday production schedule at the same time.
This way, we can ensure your equipment or solutions are ready. We can then ship them without unnecessary delays. Early communication helps us serve you better.
A Quick Recap:
Holiday Period: October 1st – October 8th.
Office Reopens: October 8th.
Emergency Contact: sunny@hoclgenerator.com；Tel/WhatsApp: +86 185 6003 3956.
Shipments: Possible by prior arrangement. Please inform us by September 27th.
This proactive planning ensures we can meet your demands efficiently. It also allows our dedicated employees to enjoy a well-deserved break with their families.
We appreciate your understanding and cooperation. Together, we can ensure a smooth transition into and out of the holiday period.
Once again, thank you for being a valued partner. Everyone at SHOOT wishes you and also your team a joyful, safe, and prosperous National Day holiday!